Approvals fail when approvers are asked to decide without evidence.
They then do one of two things:
- approve blindly (risk)
- block approvals and ask for documents in email threads (delay)
Start here:
The evidence-first rule
Before an approval can proceed, the record must have:
- the “why” (rationale captured on the record)
- the “what” (scope, amounts, line items)
- the evidence (attachments that support the decision)
If evidence is optional, it will not exist when disputes happen.
What to require for common approvals
PO approval:
- quote comparison evidence (where required)
- vendor quote attachments
- any exception justification
Payment approval:
- receipt evidence (GRN, acceptance)
- invoice and payment proof
Next steps
If your approvals feel slow, fix prerequisites: